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Query: PROGRAM" Repository: 73 Subject: Services Science Year: 2013

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Title: A aplicação do pensamento lean a um processo de reclamações
Author: Monteiro, Luís Miguel do Carmo
Language: Portugués
Repository: 73
Subject: Prestação de serviços / Gestão de reclamações / Value stream maping / Process activity / Services / Complain handling / Mapping

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Title: Italy and Mozambique: Science, Economy & Society within a History of an Anomalous Cooperation
Author: Bussotti, Luca / Muti, Antonella De
Language: Inglés
Repository: 73
Subject: Italy / Mozambique / Bilateral cooperation / Origins / Comparative History / Institutions / Science / Economy & Society

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