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Title: "Internet Plus" medical services based on total quality management theory: an empirical research in public hospital outpatient services in Guangzhou, ChinaAuthor: Huang YingfengLanguage: InglésRepository: 73Subject: Total quality management / Internet medical service / Improvement / Medical treatment dilemma / Gestão da qualidade / Qualidade em saúde / Estabelecimento hospitalar público / Relação médico-doente / Cuidados ambulatórios / Internet / China / Domínio/Área Científica::Ciências Sociais::Economia e Gestão / M15 / I12 / M Business administration and business economics - Marketing - Accounting - Personnel economics / I Health, education, and welfare
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Title: Internet and health contentsAuthor: Espanha, R.Language: InglésRepository: 73Subject: Health / Communication / Information society / Media / Internet / Informed patient
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Title: The internet, consumer empowerment and marketing strategiesAuthor: Pires, G. / Stanton, J. / Rita, P.Language: InglésRepository: 73Subject: Internet / Empowerment / Quality assurance / Service levels / Customer satisfaction
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