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Subject: Citizen Service System Subject: Quality Document Type: Tesis Year: 2013

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Title: Conceptos generales y análisis de eventos adversos de la atención de salud en Colombia
Author: Castro Barraza, Adalberto De Jesus
Language: Español
Repository: 57
Subject: Eventos adversos / Atención / Salud / Seguridad / Calidad / Servicio / Normatividad / Paciente / Adverse events / Care / Health / Safety / Quality / Service / Standardization / Patient

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Title: Qualidade de serviço no setor do retalho: estudo de caso de um supermercado
Author: Pinho, Jacqueline Marques Soares Romão
Language: Portugués
Repository: 73
Subject: Qualidade / Serviços / SERVQUAL / Retalho / Quality / Service / Retail

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Title: Desarrollo de un sistema de gestión de calidad basado en los requisitos de la norma ISO 9001-2008 para Radio Santa Fé Ltda.
Author: González Buitrago, Miller Alfonso
Language: Español
Repository: 60
Subject: Calidad / Gestión / Sistema / Emisora / Proyecto / Quality / Management / System / Station / Project / TESIS - FACULTAD DE INGENIERÍA / INGENIERÍA INDUSTRIAL / EMISORAS DE RADIO / CONTROL DE CALIDAD / NORMALIZACIÓN / CALIDAD - CONTROL

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