Title:Motivation and its incidence in the performance of the career employee. Measurement and implications for the public administration in Colombia / La motivación y su incidencia en el desempeño del empleado de carrera. Medición e implicaciones para la administración pública colombiana
Title:"Internet Plus" medical services based on total quality management theory: an empirical research in public hospital outpatient services in Guangzhou, China
Title:QUALITY MEASUREMENT ANALYSIS IN HOTEL SERVICES / Análisis de la medición de calidad en los servicios hoteleros / ANALYSE DE MESURE DE QUALITÉ DANS LES SERVICES HÔTELIERS / ANÁLISE DA MEDIÇÃO DE QUALIDADE DOS SERVIÇOS HOTELEIROS