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Title: A study about E-WOM on an economic crisis context : the case of telecommunicationsAuthor: Ferreira, Hugo Miguel FidalgoLanguage: InglésRepository: 73Subject: Marketing / Brand preference / Network industry / Reputation
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Title: Brand sabotage: managing social media and reputational crises in utility companiesAuthor: Gonçalves, Raquel Gomes FreireLanguage: InglésRepository: 73Subject: Brand awareness / Social media crises / Utility companies / Online communities and followers / Relational marketing / Reputation / Brand management / Communication strategy / Gestão de empresas / Rede social / Crise / Sector energético / Marketing relacional / Gestão da marca / Estratégias de comunicação / Portugal / Domínio/Área Científica::Ciências Sociais::Economia e Gestão
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