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60
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Barrera Mantilla, María Belen
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Subject:
Competitiveness Models
Repository:
60
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Tesis
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Title:
Estrategias de mejoramiento en el proceso de opiniones, quejas, reclamos, solicitudes y sugerencias del cliente en la EPS salud empleando simulación discreta.
Author:
Rodríguez Realpe, Fidel Mauricio
/
Suárez Rodríguez, José Luis
Language:
Español
Repository:
60
Subject:
Modelos
/
Simulación discreta
/
Líneas de espera
/
Técnicas
/
Programación
/
Estrategias
/
Models
/
Discrete simulation
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Waiting lines
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Technical
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Programming
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Strategies
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TESIS - FACULTAD DE INGENIERÍA
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INGENIERÍA INDUSTRIAL
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HOSPITALES Y SANATORIOS
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SERVICIOS DE SALUD
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SALUD
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COGESTIÓN
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CALIDAD - CONTROL
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